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Get on Schedule with Suretech
SureTech has been hard at work creating a web-based application class-scheduling needs. We understand the need for a simple and effective class scheduler app, so here it is!
Smartphone Apps - Like Dates, Good to Know Where They've Been
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The new HTC Droid security flaw proves that when you download an open-source app, you're inviting the developers into your home, taking off their shoes, and giving them a foot massage (so to speak.)
Work For Topaz
Social Media Manager Position Available
SureTech.com is a growing IT company serving small to medium-sized businesses nationwide. We are looking for a Social Media Maven (SMM) to be responsible for spreading the SureTech.com customer experience accross the interwebs whrever they may be valued. This includes working on content within SureTech.com and visiting ...Experienced Windows Technician - Solutions Specialist
SureTech.com is a growing IT start-up serving small to medium-sized businesses nationwide. We are looking for an experienced Windows technician. Your duties would include: Position Requirements: Installing, troubleshooting and administration of Windows XP thru Windows 7, Windows Server 2003 – 2008 R2, Active Directory, Group Policy, and ...Customer Service Operations Manager Position Available
SureTech.com is a growing IT company serving small to medium-sized businesses nationwide. We are looking for a Customer Service Operations Manager (CSOM) to be responsible for customer satisfaction and management of our services delivery process. The CSOM will work closely with technical and engineering experts and be primarily ...Recent Posts (more...)
- Zend and the Art of WebApp Development
- Customer Service Operations Manager Position Available
- Experienced Windows Technician - Solutions Specialist
- Social Media Manager Position Available
- Kids and Computers - Introduction
- How do I deal with virus message?
- Custom Development
- Get on Schedule with Suretech
- Happy Holidays 2011
- Happy Holidays 2011 from Topaz
- New Year's Resolutions - Take Back Your Workday Tips
- Dining by Design a Hit!
SureDesk™ Care & Feeding
The SureDesk™ is a Work in Progress
Computers are not quite like TVs - when you turn them on, you actually intaract with your computer in many ways. This takes some training, both for the computer and for you.
For our part the SureDesk™ is a balancing act to find ...Installing Citrix
Overview
If you go to https://so3.suretech.com/ (SureDesk 3.0) or https://so2.suretech.com/ (SureDesk 2.0) and see the below message that means you need to install the Citrix receiver to access the SureDesk.
Note: If the receiver is already installed click Already Installed. If it still ...What are the Password Rules for my SureDesk™?
Rules for SureDesk™ Passwords For safety and security there are rules for the passwords you need to access your SureDesk™ and SureFiles™. Password must meet complexity requirements Not contain your user account or parts of your full name that exceed two consecutive characters. Be at least six characters ...How do I change my Password on the Mac SureDesk 2.0?
Send the windows command ctrl-alt-delete To reset your password on a windows machine you need to press ctrl-alt-delete simultaneously on a windows keyboard. On a Mac the command is ctrl-cmd-del if you have an extended keyboard. (del in this case is the delete key in the home/end key group on ...What if I am having problems getting my login to work from a new machine?
It is most likely that you need a browser add-on installed. To fix this, look towards the top of the browser and find a bar that says: "This website wants to run the following add-on: 'Provision Networks Load and License Manager Client from 'Provision Networks'..." All you need to do is click ...How do I load SureDesk™ from a new computer?
To use your SureDesk™ you must log in using Internet Explorer version 6 or better. Type https://my.suretech.com in the Address bar. Enter your user name and password in the SureDesk™ login screen and you will have access to your files.How do I set up a printer on SureDesk™?
If you open an application (e.g. Word) and click print you can print from the printer in your office—all printers should be configured on your SureDesk™ automatically. To select a printer, when you click print you can select from the available list of printers. Note: The printers ...What drive do I use and how do I move files between drives while on my SureDesk™?
Local Disk (C:) is the local disk to each SureDesk™ and where “My Documents” are stored. We encourage you to save large files on the Network Drive rather than local disk. Network Drives (S:) The SureFiles™ Shared Disk Storage (S:) is the file server drive or SureFiles that everyone ...What do I do if I’m getting disconnected from my SureDesk™?
SureDesk™ is dependent on your internet connection. If you keep getting disconnected from SureDesk™ it is likely that your internet connection may be having hiccups. Please contact us at This email address is hidden from email harvesters via JavaScript to let us know right away if you are having any connection problems. Also, if available, ...What should I do when I am stepping away from my desk while my SureDesk™ is running?
If you are stepping away from your desk, be sure to save any open files. (This is a good idea whether you are on SureDesk™ or not!) We have enabled autosave for all MS Office files for added file safety.How do I load SureDesk™ On a New Computer?
To use your SureDesk™ you must log in using Internet Explorer version 6 or better.
Start Internet Explorer and type https://my.suretech.com in the Address bar.
You will see the SureDesk login screen.
If you see the text in red above that indicates you need to install the Virtual Acecss ...How do you change your SureDesk™ password?
Changing your password on your Suredesk™ desktop is simple.
1. From your SureDesk, position your mouse to the top middle of your window. You will see a Citrix menu bar appear. Click on the small keyboard icon as shown below.
It is highly recommended to change your password ...