Sales Administrator

Position Details:

SureTech is a leading Cloud IT Department and HelpDesk solution serving hundreds of small to medium-sized businesses nationwide. We seek one extraordinary Sales Administrator to join our Business Analysis team. Position offers opportunity to work with a variety of businesses through the sales, on boarding and services delivery process.

Role Objective:

To assist in the Sales process through production of proposals and work orders, along with associated templates. Manage Sales Pipeline and maintain CRM Database.



Task-driven with great schedule management skills

Increase efficiency of STI's sales 

Ensure required Sales Proces steps are completed in a timely manner

Extraordinary communication abilities

Excellent relationship and team building skills

Customer service fanatic

Be recognized as a valued and trusted partner to SureTech management, team members and  customers by facilitating timely followthrough and communications to sales prospects and customers 

Self-starter who delivers with minimal direction

Deliver business results, personal objectives and customer satisfaction with an eye to increasing STI revenue and profitability

Analytical and process focused

Excellent ability to generalize from instance

Improve sales process efficiency and deliver consistency and reproducibility to customers by identifying and implementing automation and templates with MS Office


Tasks Overview: 

  • Provide excellent customer service over the phone or in writing
  • Communicate effectively with VIP clients and prospects
  • Document changes to client Knowledge Base, such as computer or software changes. Changes are documented in Excel and in Visio format
  • Provide quote assistance to Sales Team using MS Dynamics
  • Technical Research
  • Basic Customer Support as needed
  • Work with Social Media Apps, MS Dynamics, Visio, HTML and Graphics Programs
  • Work after-hours and occasional weekends, when scheduled

Role Prerequsites: 

  • A positive, can-do attitude in a fast paced environment
  • Growth Mindset, desire to learn continually and Comfort with Dynamic Change
  • Punctuality and Fanatic Attention to Detail
  • MultiTasking
  • Proficiency in Microsoft Office applications, particularly Excel

Contact Information: 

  • All resumes should be submitted to: via email to:  This email address is hidden from email harvesters via JavaScript