SureNetwork™ Monitoring for PC and Server

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Pro-actively administer, monitor and manage your computer assets and network using IT Reach.  Ensure the lowest Total Cost of Ownership for networked equipment.

  • Allows SureTech.com to monitor detailed hardware and software configurations for all of the PCs or servers running SureNetwork™ Monitoring including:
  1. Quickly spot potential issues with a digest view of critical computer data, such as CPU and memory load, disk space, registry keys and DLLs in use. Set alerts or schedule tasks based on thresholds you define for multiple groups of computers
  2. View and optimize the settings of remote computers including environment variables, virtual memory, time settings and shared resources.
  3. Ensure stringent corporate security with a layered security system that includes 128- to 256-bit SSL encryption, individual user access permissions, Windows authentication, support for RSA SecurID and detailed logging
  • Allows authorized users to take control of the keyboard and mouse of remote machines through a web browser for an experience almost just as if they were physically at the remote computer.
  • Transfer files between local and remotely accessed computers. All transfers are encrypted so data are secure.
  • Allows SureTech.com to have secure and logged unattended access to approved machines
  1. includes notification display when a computer is remote controlled
  2. allows SureTech.com to remote control and rescue data on computers even when they appear frozen or locked up
  3. includes secure auditable access logs of all remote control sessions including operator, time of access and actions taken

Total Antivirus Protection

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See Full Details HERE

  • The actively MONITORED, always-on, always up-to-date comprehensive antivirus solution for protecting your PCs and IT network.
  • Protects from spam, phishing, viruses, and hackers.
  • Built on the top rated McAfee libraries and best in industry commitment to comprehensive intrusion detection and defense.
  • Provides SureTech.com’s commitment to reliability and monitoring to eliminate user update errors and configuration uncertainty.
  • Provides maximum flexibility managed by SureTech.com staff to fit update schedules and resource usage to fit you business and infrastructure needs. Includes a built in customizable firewall that can be configured per PC. Includes daily verification that each computer is protected and scheduled for repair as needed.
  • Capture maximum ROI by maintaining the best defense against inevitable attacks.
  • Service costs only pennies a day more than unmonitored and unmanaged alternatives.
 

SharePoint Docs

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What is a SharePoint site?

A SharePoint site is a Web site that provides a central storage and collaboration space for documents, information, and ideas. A SharePoint site is a tool for collaboration, just like a telephone is a tool for communication, or a meeting is a tool for decision making. A SharePoint site helps groups of people (whether work teams or social groups) share information and work together. For example, a SharePoint site can help you:

  • Coordinate projects, calendars, and schedules.
  • Discuss ideas and review documents or proposals.
  • Share information and keep in touch with other people.

SharePoint sites are dynamic and interactive -- members of the site can contribute their own ideas and content as well as comment on or contribute to other people's.
Try it out!

 

SureMSP™ - SugarCRM CE Service

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Hosted, maintained and managed SugarCRM Community Edition.

Rely on SureTech.com for:

PERFORMANCE

  • 99.7% uptime history (unscheduled downtime has been less than 6 total hours over the last two years).
  • Preventative maintenance, repair and upgrades of both hardware and software
  • Expert installation and custom configuration available any time and billed by the quarter hour
  • Ongoing SugarCRM updates installed at no additional charge (as managed by the SureTech.com development team)
  • Benefit from hardware equipment and infrastructure upgrades every 2-3 years
  • Benefit from a dedicated, full-time technical team at no additional cost
  • Get the lowest total real cost for IT with up to date efficiency, full time support and no capital investment or waste and save 40% or more over managing your own infrastructure.
  • With SureHelp™ Level 1 Helpdesk benefit from on-demand California-based technicians for coaching or assisting with usage issues.

SECURITY

  • Benefit from SSL encrypted connection to protect access for authorized users
  • Industry standard datacenter based defenses against hackers or intruders
  • 24x7 actively maintained and secured datacenter
  • With SureBack™ have peace of mind that there is always an offsite backup version of your data if anything should happen to the datacenter or to your current data

FLEXIBILITY

  • Increase or decrease utilization of resources with more or fewer users at any time
  • No long term contracts
  • Benefit from our expert consulting team billed by the quarter hour at any time to help organize or streamline your implementation and workflow policies with SugarCRM.

COST

  • Less than $1 per day per user
  • Never pay for hardware repairs, maintenance or troubleshooting

OUR COMMITMENT

Our dedicated team is committed to full transparency, customer service, and continual improvements. Read about our successes, challenges and occasional failures (we call them learning experiences) at suretech.com/blog

 

SureHelp

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We're here to help

SureHelp™ call center and help desk guarantees you have email, telephone and remote control support whenever you need it

 

SureHelp™ means having experts at your finger tips do your team can focus on BUILDING YOUR BUSINESS instead of troubleshooting your technology.

 

SureHelp™ - Comprehensive IT Delivered.

  • Unlimited number of support requests per user
  • Predictable fixed monthly fee
  • Proven problem-solving methodology adapted to your specific needs
  • Support for all major brand hardware and business software
  • Highest customer satisfaction ratings in the industry
 

SurePhones™

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Welcome to your ready-to-go, all in one VoIP business phone system.

A high-end PBX, with phone service, and using VoIP for the wonderful fusion of phone, messaging, and computer.

The fixed monthly cost is less than you pay now for phone service alone!


Why SurePhones?

SurePhones brings together your business communications tools into one system in which the tools (office phones, cell phones, email, fax work together seamlessly. You get more done because it is all smoothly linked.

At the same time, you get the kind of high end PBX phone system that does more and works better than most businesses can afford.

Suretech.com has the VoIP and computer expertise necessary to make it work right away and keep it working. And we deliver it ready to go.

 

Take the survey and get started today.


Why is this VoIP so Great?

PERFORMANCE

  • Get VoIP that just works, instead of needing many adjustments.
  • Manage calls online, at your office phone, cell phone.
  • Integrate with Microsoft Outlook for calling, faxing, contacts.
  • Upgrades: You never get stuck with old technology, hardware, or software.
  • Regular upgrades to new hardware and the newest software are built in. You never get stuck with old technology, or an old system.
  • Click your calls to: reject, send to voicemail, or send instant voice message.

RELIABILITY

  • Never miss a call, a message, or a fax. It all goes where ever you tell it. Instant notification of messages and faxes delivered to your PCs, cell phones or email
  • Message and fax notifications sent to cell phones, email, etc. Your choice.
  • Using the Internet, we connect you to our high-end equipment, our highly trained staff, our system for monitoring and managing systems. You only pay for the little piece that you use, and enjoy economies of scale
  • Our qualified technicians can have your system up and running Unlike other VoIP, no hardware to fail, replace, manage, or adjust. the professional greetings you want the high-functioning telecommunications system your growing company demands.

FLEXIBILITY

  • Turn any phone, anywhere, into a full business extension
  • Connect all your employees anywhere as if they are in the same office
  • Get a professional, "big company" sound and set up, or any other
  • Access all business calls and messaging through one system reached multiple ways
  • SureTech.com always promptly available for changes.
  • Create the extensions you need.

With SurePhones there is one monthly bill for an unlimited number of extensions. You decide who you want to talk to, we’ll handle the rest.

With SurePhones (tm) get a single toll free or local number (or you can keep the number you currently have) that accepts fax and voice messages 24x7 and saves them in your online account.

Messages can be accessed online or over the phone, and can even be emailed to multiple addresses, providing even greater work efficiency.

 

"LOVE, LOVE, LOVE, RingCentral!!!!"
Cheryl Dillon, Efficient Technology, Inc.


PC Magazine:

“RingCentral outshines both Avaya/Netgear and Microsoft.” Editors Choice, January 2008