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Big Business Gets the Same Business Model
Technology / Business Computing I.B.M. to Help Clients Fight Cost and Complexity By STEVE LOHR Published: June 15, 2009 I.B.M. is getting behind cloud computing, which allows vast stores of information and processing resources to be tapped using a PC, cellphone or other device. ...Recent Posts (more...)
- Configure iPhone for SureMail
- What is "Cloud" Computing Anyway?
- What if I am having problems getting my login to work from a new machine?
- How do I load SureDesk™ from a new computer?
- How do I set up a printer on SureDesk™?
- What drive do I use and how do I move files between drives while on my SureDesk™?
- What do I do if the display on my SureDesk™ seems messed up?
- What do I do if I’m getting disconnected from my SureDesk™?
- What should I do when I am stepping away from my desk while my SureDesk™ is running?
- How do I load SureDesk™ On a New Computer?
- WEB STORAGE: Cloud Computing
- SureDesk
Fortune 500 quality for small to medium sized companies. Computers, servers, email, phones, voice mail, prompt support, coaching, security, all your online and desktop applications – smoothly supporting your workflow! SureTech.com brings the performance, flexibility, security and cost savings of enterprise IT to your business. Get rid of IT hassles and worries with SureSolutions ™ Base Configuration includes: • Hosted, Networked virtual workstations that strive for an always fast and • Includes secure 128 bit encrypted SSL connection to all SureDesk™ service and ensures your sensitive information is transmitted securely. - 5 GB included Disk Storage Base Configuration includes: • Same as SureDesk™ Gold • Customized to Optimize Performance • Add $49.95 per 1 GB Ram • Add $149 per CPU • Add $2.50 per GB
SureSolutions™
Per
Frequency
Price
Always fast, always reliable cost saving solutions for all technology needs.
SureNetwork™ Evaluation Survey
one time
Complementary
Comprehensive Solutions Plans
ongoing
Complementary
Group Training
quarterly
Complementary
All SureTech.com services are payment due only upon your Satisfaction with services rendered, Guaranteed .
SureSolutions™ Subscription Services
Per
Frequency
Price
SureDesk™
SureDesk™ Gold
User
monthly
$49.95
never broken solution with guaranteed 99.7% availability
(historical downtime less than 12 hours per year –
see Ultra offering for guaranteed 99.99% reliability)
• Optimally managed, up to date, highly available private personal workstation experience
• Workstation access from any internet connected PC in the world
• Active Directory security and workgroup setup and management
• Latest MS Outlook (2007)
• Total AntiVirus™ Solution (built on AVG Enterprise)
• Profile and applications customized to client specification
• Integrated SureRecovery™ disaster recovery and workstation snapshot rollbacks
• Up To Date Desktop OS Skin (XP Skin on Server 2003 to support Office Live)
• Hardware maintenance, repair, routine software upgrades, security patches and
hardware upgrades all included at no extra charge (Does not include custom features,
add-ons, training or non-SureDesk™ infrastructure such as local desktop
unless the SureDesk™ thin client is used)
SureDesk™ Platinum
User
monthly
customized
|
SureDesk™ Options |
|||
| SureDesk™ Gold Ultra | User | monthly | $19.95 |
• Triple hardware resundancy and guaranteed 99.99% availibility
(Historical downtime less than 1 hour per year)
SureDesk™ + Customization
per quarter hour
• Installation and configuration of custom application license packages to any SureDesk™
See SureApps™ for partial list. For more information, contact us.
| SureMail™ | |||
| Enterprise Microsoft Exchange | User | monthly | $16.95 |
| Ultimate Anti Spam | included | ||
| Blackberry Enterprise Exchange Service | User | monthly | $14.95 |
| Advanced Exchanged Hosted Archive Mail Journaling (up to 3.6GB) | User | monthly | $16.95 |
| Basic Mail Archiving (up to 1GB) | User | monthly | $6.95 |
| SharePoint per account (up to 50 MB) | User | monthly | $2 |
| Setup or customization of any of the above | per quarter hour | see hourly rates | |
| Additional Storage for any of the above | per GB | monthly | $14.95 |
Email Services
| Managed IMAP email service | per account | monthly | $4 |
| Email Forwards | per forward | monthly | $2 |
| SureFiles™ |
| Enterprise, Hosted Shared Disk Storage | |||
| 10GB - SureBack™ offsite backup included | per 10GB | monthly | $22 |
| Additional shared disk space | per 10GB | monthly | $XX |
SureApps™
| Microsoft Office Standard 2007 | User | monthly | $15.95 |
| Microsoft Office Professional 2007 | User | monthly | $19.95 |
| Microsoft Word 2007 | User | monthly | $12.95 |
| Microsoft Excel 2007 | User | monthly | $12.95 |
| Microsoft Outlook 2007 | User | monthly | $1.95 |
| Microsoft Access 2007 | User | monthly | $9.95 |
| SureHelp™ Unlimited Level I Remote Support | |||
|
SureHelp™ 24x7 Level I Help Desk • Phone, email and remote support |
User | monthly | $59.95 |
| SureHelp™ Work Day Level I Help Desk ( 8am to 9 pm) | User | monthly | $44.95 |
|
• Workday p hone, email and remote support
|
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| SureHelp™ Level I Help Desk without Subscription | per call | $35 | |
|
Escalations to SureHelp™ Level II Help Desk (historically 30% of calls or less) |
per call | per quarter hour | see hourly rates |
| SureNetwork™ Business Continuity and Disaster Recovery | |||
|
SureNetwork™ Monitoring for PC and Server • Pro-actively administer, monitor and manage your computer assets and network |
User | monthly | $4.95 |
| Total Protection Antivirus service with Daily Monitoring | User | monthly | $7.95 |
| On call data sanitization and disinfection | per quarter hour | see hourly rates | |
| SureRecovery™ Snapshot (up to 50 GB) | Workstation | on demand | $75 - $195 |
|
SureRecovery™ Archive
|
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| SureBack™ - Monitored MozyPro Desktop Backukp 10GB | per 10 GB | monthly | $19.95 |
| SureBack™ - Monitored MozyPro Additional 10GB | per 10 GB | monthly | $14.95 |
| Additional Users Setup, Configuration and Changes On Demand | per quarter hour | See hourly rates |
• DNS Management • Version Control • 24x7 Monitoring • up to 5,000 visitors per month
SureDomains™ Domain Name Management and Internet Services
Domain name registration, Configuration and DNS security
per Domain name
yearly
$49
Website and Domain Management
per Domain name
monthly
$98
| Expanded usage | session | monthly | $0.02 |
| Edits and updates | per quarter hour | see hourly rates |
| Custom Web Development | by contract | contact us |
| SureSolutions™ On Demand | Per | Frequency | Price | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
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| Interactive design services | by contract | contact us | |||||||||||
| Custom applications | by contract | contact us | |||||||||||
| Consulting, troubleshooting, on-site and remote technicians | per quarter hour |
see hourly rates |
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| OS updates, patches, maintenance | per quarter hour | see hourly rates | |
| Hardware maintenance, upgrades, fixes | per quarter hour | see hourly rates |
| SureHelp™ Level II Remote Support | |||
|
SureHelp™ Level II Remote Support • Phone, email and remote support |
$110 | ||
| SureHelp™ Level II Remote Support - after hours or weekend | $165 | ||
|
SureHelp™ Level II Remote Server Support |
$130 | ||
| SureHelp™ Level II Onsite Support | |||
|
SureHelp™ Level II Scheduled Onsite Support • Advance scheduled, onsite, 2 hour minimum |
$140 | ||
|
SureHelp™ Level II Scheduled Onsite Support - Pre-Paid • Advance scheduled support, pre-paid, 8 hour minimum |
$110 | ||
|
SureHelp™ Level II Emergency Onsite Support • 4 hour response time, 2 hour minimum |
$165 | ||
| SureHelp™ Level II Scheduled Weekend or After Hours Onsite Support | $165 | ||
| SureHelp™ Level II Support - NYC Metro Rates | |||
|
SureHelp™ Level II Remote Phone, Email and Remote Server Support |
$130 | ||
|
SureHelp™ Level II Scheduled Onsite Support • Advance scheduled, onsite, 2 hour minimum |
$165 | ||
|
SureHelp™ Level II Emergency Onsite or Weekend and After Hours Support • 4 hour response time, 3 hour minimum for Emergency Support |
$165 | ||
| • 3 hour minimum for Weekend or After Hours Support | |||